Frequently asked questions

Find answers to common questions about our products and services.

  • Orders are typically processed within 1–3 business days. Shipping usually takes 3–7 business days depending on your location. Tracking info is provided once your order ships.

  • Orders can only be changed or canceled within 2 hours of purchase. After that, your order is already being processed.

  • Yes! Our lash strips can be reused 15–25+ times with proper care and storage.

  •  Gently remove excess glue after each wear and store them back in their original tray to maintain shape and cleanliness.

  • Lash glue is optional and can be added before checkout. Please read each product description carefully to see what’s included with your order.

  • Yes! Our lashes are lightweight, flexible, and easy to apply for beginners and professionals.

  • With proper application, clusters can last 5–10 days depending on your lash glue and aftercare routine.

  • Some clusters can be reused if removed carefully and cleaned properly, but we recommend fresh application for best results.

  • Yes, when applied correctly and removed gently, they are safe and do not damage natural lashes.

  • Yes! Tweezers are included with all lash orders ✨

  • Yes! If local pickup (Claiborne/Fayette, MS area) is available details will be provided at checkout.

  • Due to hygiene purposes, all sales are final. No refunds or exchanges.

  • For questions or support, email: PBVTheBaddieExperience@outlook.com or please contact us through Instagram for a faster response @TheOfficialBaddieVend 💖

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