Shipping policy

📦 Damaged or Incorrect Orders

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery. Be sure to include:

Your order number

Clear photos of the item received

A description of the issue

Once reviewed, we will offer a replacement or store credit if approved.

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🔄 Exchanges

We do not offer direct exchanges. However, if there is an issue with your order, we will work with you to resolve it through a replacement or store credit when applicable.

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🚚 Lost or Stolen Packages

Once your order has been shipped and tracking is provided, we are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance. Shipping protection is recommended at checkout for added security.