Frequently asked questions
Find answers to common questions about our products and services.
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Orders are typically processed within 1–3 business days. Shipping usually takes 3–7 business days depending on your location. Tracking info is provided once your order ships.
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Orders can only be changed or canceled within 2 hours of purchase. After that, your order is already being processed.
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Yes! Our lash strips can be reused 15–25+ times with proper care and storage.
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Gently remove excess glue after each wear and store them back in their original tray to maintain shape and cleanliness.
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Lash glue is optional and can be added before checkout. Please read each product description carefully to see what’s included with your order.
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Yes! Our lashes are lightweight, flexible, and easy to apply for beginners and professionals.
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With proper application, clusters can last 5–10 days depending on your lash glue and aftercare routine.
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Some clusters can be reused if removed carefully and cleaned properly, but we recommend fresh application for best results.
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Yes, when applied correctly and removed gently, they are safe and do not damage natural lashes.
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Yes! Tweezers are included with all lash orders ✨
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Yes! If local pickup (Claiborne/Fayette, MS area) is available details will be provided at checkout.
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Due to hygiene purposes, all sales are final. No refunds or exchanges.
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For questions or support, email: PBVTheBaddieExperience@outlook.com or please contact us through Instagram for a faster response @TheOfficialBaddieVend 💖